Returns & Exchanges

If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days, and we will send you a replacement or issue a store credit (less the shipping charge, for items which we offer free shipping the original shipping savings associated with the returned item(s) will be deducted. You will need all original manufacturer’s packaging with all materials, manuals, and warranty cards.

Books, CDs, DVDs, and Video Tapes may not be returned.

We will try our best to find the right model, size, color, or other brand, even if not advertised on our website.  We will issue a full refund only if the products are defective, not as advertised, or if we couldn’t meet the terms of the sale.

Use any of the following options to return products purchased online or from our retail store.

1. Return Internet or store orders at SCUBA’S World retail store.

  • Bring the products you wish to return to the retail store.
  • Make sure to bring the original packing slip for the items you wish to return.
  • You will receive a return confirmation and you will be issued a store credit less the shipping costs.

2. Send your return to us with the shipper of your choice. Products are your responsibility, as a customer, until they reach us. For your protection, we recommend that you use a recorded delivery service such as UPS.

  1. Submit a return request by clicking the View Orders link and selecting return item(s) next to your order – View Orders
  2. Securely package your return including the Return Form, and send to:

    Scuba’s World, Inc.
    RMA: (Include RMA provided from Return Requests)
    10840 NW 138th Street, #4 
    Hialeah Gardens, Fl 33018

    Phone: 305-827-4929

Check the status of a return
Return Requests – View any outstanding return requests or completed past returns by clicking on this link.

Free Return Shipping
If you need to exchange an item for a different size or color, we will offer you FREE RETURN SHIPPING on your replacement order.

Returning a gift?
Include the purchaser’s name and address along with your return. Indicate whether you’d like to exchange the gift for another product or store credit.

Price Adjustments
If an item you purchased from or at our retail store goes on sale for a lower price within 14 days of your original purchase, ScubasWorld will refund the difference upon request.

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